Why Is My Ethernet Adapter Not Working. The problem can be caused by both a hardware issue and a software issue. If youre able to access the internet via Wifi but unable to connect to the Ethernet via cable dont worry.
Restart your router and wait until you see the lights go on where the ethernet cable plugs in. Try the following steps to help narrow down the source of the problem. If you are able to access the internet then you will need to the customer support or check the manual or help book in order to allow Antivirus to let your use internet via Ethernet.
Typically the message appears on a computer when an installed Ethernet network adapter is attempting unsuccessfully to make a local network connection.
If your only card is failing at this point find alternatives to this and be creative eg. If the Internet works on another device it is safe to assume that the issue is the computer. Since the adapter is missing one is unable to connect to the internet. Make sure the ethernet-cable is connected to your modem router plug the ethernet-cable into your USB-to-Ethernet-adapter plug the USB-to-Ethernet-adapter into the base station preferably the USB-port under the lid on the back as that is a USB3-port then replug the power adapter-cable into the base station and close the lid.