Ipad Pro Not Recognizing External Hard Drive. Hard drive is a WD passport 500GB. Connect your external drive to your iPhone or iPad either directly to its Lightning or USB-C port for 2018 iPad Pros or through the use of an adapter.
Inspect your external hard drive cables and ports for signs of physical damage Update the software on your iPhone or iPad to the latest version available Shut down your iPhone iPad or iPod then connect the external drive and restart it Try connecting your drive to a self-powered hub and then connect that hub to the Lightning to USB adapter. Open the Start menu type Device Manager and press Enter when the option appears. Open the Files app and tap on Browse from the bottom of your screen.
Inspect your external hard drive cables and ports for signs of physical damage Update the software on your iPhone or iPad to the latest version available Shut down your iPhone iPad or iPod then connect the external drive and restart it Try connecting your drive to a self-powered hub and then connect that hub to the Lightning to USB adapter.
Tap Browse if your on an iPhone. Check if the external hard drive is recognized in System Information. FREE Shipping by Amazon. To check the current firmware and driver version of your system connect your Thunderbolt 3 device to your computer and right-click on the Thunderbolt icon in the taskbar.