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Ipad Pro External Keyboard Keys Not Working. If there is no update or if the update did not fix the issue keep reading. Try pulling up a website on your iPad and see if it loads as it should.
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Select the Modifier Keys option. This is especially true if you have the iPad Pro. There could be a problem with the keyboard itself but chances are that the keys not working is related to the latest iPadOS update.
You will be prompted to download or import a firmware package for your device.
Go ahead and uncheck the Enable Mouse Keys box and your keyboard should be back to normal now. Sometimes it requires batteries. Update and try once again. If you use an external keyboard on your iPad you must disconnect from it to re-activate the on-screen keyboard.
